Hospitality Learning Coach
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| Job Type | Permanent |
| Area | Essex, England |
| Sector | Assessors/Coaches/Trainers/Tutors - Hospitality |
| Salary | £26,500+ bonus and benefits |
| Start Date | |
| Advertiser | Ellie Hendy |
| Consultant Email | ellie@nationalskillsagency.co.uk |
| Telephone | 020 3953 1984 |
| Job Ref | EH/HLC |
- Description
- Looking for coaches in Bedfordshire/Hertfordshire and Luton and London
Responsible for working with work-based learners, delivering all aspects of the apprenticeship framework to successful completion of the qualification, through our ways of working and behaviours
The role:
- Visiting individuals in their workplace using your vocational experience and knowledge to teach and support learners achieve their apprenticeship.
- Managing your own diary to ensure you are delivering against your KPIs, arranging, and attending scheduled visits and completing both company and personal administration
- Collaborating with colleagues and stakeholders to deliver an exceptional service to learners and clients whilst maintaining standards and regulatory requirements
- Supporting, motivating and coaching all learners through their qualification, adhering to the standards of the apprenticeship program to ensure progression for their qualification, consistency and fairness throughout all assessment delivery techniques.
- Monitoring and reviewing learner issues on a regular basis, taking any necessary action to limit the number of early leavers from the programme.
- Working persistently to achieve satisfactory and correct results, delivering balanced KPI’s in line with Company expectations
- Taking responsibility to operate within the 8-week framework to maintain operational delivery consistency across the Company
- Managing and completing both company and personal administration within given timescales.
- Supporting the development of learners towards maximising their full potential and ensure all learners experience quality standards in line with Company and Ofsted guidelines
What you will need to have:
- NVQ at level 2 in Hospitality
- Extensive, relevant vocational experience in food & beverage, food production, reception,
- housekeeping or beverage service or team leader.
- Experience of working in high demand environments, to targets and tight deadlines
- Strong communication and self-motivation skills
- GCSEs English and Maths (C or above or key skills equivalent).
- Experience of working autonomously
It would be great if you had:
- NVQ level 3 in professional cookery or hospitality supervision
- BTEC level 3 hospitality management
- Experience of operating within WBL/education environment
Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
