Business Administration Coach


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https://www.nationalskillsagency.co.uk/1115/job2022-04-29 12:35:441970-01-01 National Skills Agency
Job Type Permanent
Area Bedfordshire, England Bedfordshire England
Sector Assessors/Coaches/Trainers/Tutors - Business Admin
Salary £26,500
Start Date
Advertiser Ellie Hendy
Consultant Email ellie@nationalskillsagency.co.uk
Telephone 020 3953 1984
Job Ref EH/BDC
Description
We have an exciting, life-changing opportunity for a passionate Business
Administration/Hospitality professional to join our pioneering business as a
Business Admin/Hospitality Learning Coach. You will support our vision to deliver
innovative teaching and learning and help our learners achieve their apprenticeships. 

You will be working directly with our clients employer partner, delivering coaching 
of the Business Administration and Customer Service apprenticeship to Hospitality
professionals from their Support Centre in Luton. 

Whether you are already delivering in a similar role with experience of delivering
inspirational coaching within the business admin/customer service sector OR you
have business administration and customer service experience at management
level this is where you can have a life changing impact. 

What will you be doing?
  • Visiting individuals in their work place using your vocational experience and knowledge to teach and support learners achieve their apprenticeship.
  • Managing your own diary to ensure you are delivering against your KPIs, arranging and attending scheduled visits and completing both company and personal administration
  • Collaborating with colleagues and stakeholders to deliver an exceptional service to learners and clients whilst maintaining standards and regulatory requirements

What will you bring to the role?
  • Current and relevant vocational experience in a Business Admin/Customer Service Management role
  • NVQ at level 2 in Hospitality - food & beverage, food production, reception, housekeeping or beverage service or team leader is an advantage
  • Experience of working in high demand environments, to targets and tight deadlines
  • GCSEs English and Maths (C or above or key skills equivalent)
  • Ability to demonstrate our Lifetime DNA
The Department of Health and Social Care (DHSC) have amended the Health and
Social Care Act 2008 (Regulated Activities) Regulations 2014 so that, from 11
November 2021, all care home workers and other visiting professionals will need
to be fully vaccinated against COVID-19, unless they have an exemption or there
is an emergency.
Our client require all successful applicants for roles where our colleagues may
have a requirement to enter a care home setting to be either intending to be
vaccinated or to be already vaccinated against Covid-19.

What we offer
  • An award-winning on-boarding programme where we provide bespoke training for all ranges of experience
  • If you join us without a Level 3 teaching qualification, we will enrol you on to and support you to achieve L4 Assessor Coach standard
  • A competitive salary and bonus.  Salary for those coming to us with a minimum level 3 teaching qualification is £26,500 plus bonus and for those without the qualification salary will start at £25,500 rising to £26500 on completion of Coach Assessor apprenticeship
  • London and South East weighting on qualifying locations
  • Full IT Kit supplied (laptop, mobile phone, printer, scanner)
  • Great benefits, reward and recognition and wellbeing package
  • Comprehensive Professional Development
  • The chance to work flexibly, from home, remotely and out in the field ensuring you deliver in line with the learners needs and maintain your own work-life balance
Our client is committed to safeguarding and promoting the welfare of children and
young people and expects all colleagues to share this commitment. The successful
applicant will be:
Subject to all necessary pre-employment checks, including enhanced DBS (where
applicable), qualifications (where applicable), identity and right to work.
All applicants will be required to provide two suitable references and all offers of
employment will be subject to those references. Our client are an equal
opportunities employer and is Disability Confident accredited.

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to  keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
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