Senior Account Manager/Account Manager - Apprenticeships
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| Job Type | Permanent |
| Location | Hybrid - London |
| Area | London, England |
| Sector | Business DevelopmentAccount Management |
| Salary | £36,000 - 45,000 + £20-25k Comms |
| Start Date | |
| Advertiser | Joe Simmonds |
| Consultant Email | joe@nationalskillsagency.co.uk |
| Telephone | 020 3953 1984 |
| Job Ref | JS/AMAPP |
- Description
- Our clients focus is on service which means they have a 91% employer satisfaction rating and 90% rate us good/Excellent. Our clients service is reflected in their public persona, with a 4.8 Trustpilot rating and a 4.4 in Google My Business rating, and multiple national awards including FE Week Digital Apprenticeship Provider of the Year, CompTIA Apprenticeship Partner of the Year and Best Workplace for Women.
Their Vision, to be the number 1 IT/Digital training and recruitment provider within 5 years by focussing on: innovating and engaging curriculum, delivery amongst the best in the sector, unrivalled service proposition and the brand synonymous with expertise, quality, and wellbeing.
Position Overview
As an Account Manager in the Apprenticeship Team you will, drive client relationships, activity, and fee generation via apprenticeship (100%) starts.
Supported by the marketing and apprenticeship resourcing functions, you will manage the start to end recruitment & sales process, creating new business opportunities and managing existing client relationships.
Some of your tasks will include intelligent marketing, face to face meetings and business development telephone calling. You will always promote the companies range of products and services ensuring you find the right answers and creating sustainable business opportunities for the clients – not selling a solution that doesn’t fit.
Responsibilities
- To achieve set activity & billing targets while also delivering on agreed objectives
- To generate success from sales calls
- Managing client relationships to the highest standard
- To effectively cross-sell all aspects
- To be a brand champion
- To evaluate and manage performance levels in line with company expectations
- To ensure all processes and compliance procedures are followed
- Delivering of Sales Training
- New Business Tenders and Pitches
- Supporting Senior Management with agreed duties (SAM+)
- Maintaining all relevant management information on the CRM – quality data makes us successful
Candidate Requirements
- High levels of Pace, Passion & Persuasion
- You should demonstrate the behaviours & skills required in line with the M&S People Framework
- Solutions orientated, commercially astute and always seeking to improve own ability
- Excellent Inter-personal, verbal and written communication skills
- Ability to deal with lots of different types of clients in a professional manner
- Desire to learn and execute detailed operational plans
- Highly professional, well presented and provides an excellent first impression
- Approachable, motivational and solutions orientated
- You must show continuous drive & determination and an attitude to succeed
- Help integrate new starters into the business
- Leads on initiatives and operates with minimum instruction
- Ability to influence others for benefit of the business
- You must be an advocate and supporter of positive change when needed (SAM+)
- Mentors and supports colleagues in achievement of their own personal goals (SAM+)
Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
