Candidate Engagement Consultant
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| Job Type | Permanent |
| Location | London - Hybrid |
| Area | London, EnglandHome Based, Choose Job Type |
| Sector | Business DevelopmentLearner Recruitment |
| Salary | Up to £26-36,000 +£10-15k OTE |
| Start Date | |
| Advertiser | Joe Simmonds |
| Consultant Email | joe@nationalskillsagency.co.uk |
| Telephone | 020 3953 1984 |
| Job Ref | JS/CEC |
- Description
- Our client are the leading national adult learning and pre-employment training provider, a group with social impact at its heart, enabling them to reach more learners, and improve communities by putting people at the heart of everything they do. Our clients unique offering allows them to support long term career development and relationships with learners and clients alike to create sustainable improvements in answering the digital skills gap. As a group they are now supporting the training and development of over 12,000 people per year.
Position Overview
The role is to maintain and build relationships with potential Skills Bootcamps candidates, screen them effectively for suitability and support them onto the programmes. You will be expected to facilitate this process through a variety of duties ranging from undertaking CV consultations, online webinar presentations, 1-2-1 career advice and guidance and conversing with candidates via email, phone and face-to-face. Actively supporting the Skills Bootcamps team with retaining candidates until they secure employment.
This is a sales position and will suit anyone who is target orientated and enjoys working towards and being recognised for achieving KPI’s.
Role Responsibilities:
- Achieving the budgeted KPI activity, including webinars, calls, meetings, and candidates on program
- Managing candidate relationships to the highest standard
- Sourcing of candidates from a range of resources
- Screening candidates on eligibility and suitability to the Bootcamps
- Ensuring a positive candidate experience through selection process
- Ensuring a smooth enrolment and onboarding process for candidates
- Deliver online promotional webinars coordinating support from team members
- Conducting 1-2-1 career advice and guidance
- Service calls for those on course, taking action where needed to assist retention. Utilising the candidate survey results to assist struggling learners and supporting the team
- Providing accurate forecasting of candidate numbers and pipeline
- Maintaining accurately a database containing all the sales prospects and timely recording and reporting activity to management
- Liaising with the Marketing team around email campaigns, lead sources and website/brochure content
- Ensure all processes and compliance procedures are followed
- Attending client meetings where appropriate
- Working with other people and departments to achieve company objectives
- Supporting team members if they need your help
- Excellent inter-personal, verbal and written communication skills
- Ability to deal with a diverse range of candidates in a professional manner
- Approachable, motivational and solutions orientated
- Shows continuous drive & determination to succeed
- Ability to influence others for benefit of the business
- Must have experience of working to deadlines, KPI’s and processes
- Working knowledge of the Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
- Experience working with work-based learning/education/private education
- Experience in resourcing in a similar role or customer-based sales environment
- Highly motivated, personable and able to adapt to differing situations
- A team player with an adaptable approach to work
- Commercially astute
