Skills Coach

We have 3 Skills Coach Roles Available within Walsall, Warrington and Watford

 

ROLE PURPOSE

Due to significant growth, our clients are looking to recruit an enthusiastic, knowledgeable and passionate Apprenticeship Tutor, internally called Learner Skills Coach, on a full-time basis to support in the delivery of the Customer Service, Business Administration and Team Leader apprenticeship standards within our new Business 360 initiative.  

 

KEY RESPONSIBILITIES

The effective delivery of Customer Service, Business Administration and Team Leader apprenticeship standards through a blend of delivery styles including face to face, remote and workshops 

Ownership of caseload of circa 40 - 45 learners 

Supporting learners from initial enquiry through to End Point Assessment  

This role may require occasional travel to meet the needs of learners however most of the role can be conducted remotely. 

An ideal candidate would have demonstrable, practical experience of working within a management, senior administration and/or senior customer service role to aid impactful and engaging delivery. 

 

ROLE REQUIREMENTS

Demonstratable relevant experience in a suitable role (min 3 years) 

Experience of apprenticeship delivery preferred but not essential. 

Proven track record of working to KPI’s. 

Familiarisation with Microsoft Teams 

Be able to present information clearly to differing audiences. 

Hold as a minimum the following or be prepared to work towards: Award in Education and Training or equivalent. 

Some flexibility to liaise with learners outside of ‘usual’ work hours. 

Availability for occasional travel 

 

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications, we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.