Head of Business Development

This is a critical leadership role responsible for delivering substantial growth in apprenticeship starts through the acquisition of new employer relationships. You will focus on developing new customers across the country in a variety of sectors. The role will also be responsible for securing national contracts with employers that have multiple sites through high level stakeholder engagement and management.

Key Accountabilities

• Develop and lead on the execution of a comprehensive commercial strategy for new business development and stakeholder engagement working closely with the Managing Director to increase the number of apprenticeships and ensure market share growth .
• Lead and deliver the new business development strategy aligned to the companies three-year growth plan.
• Target and win national apprenticeship contracts with large employers and those with multiple site locations, being responsible for successfully on-boarding them into the business unit.
• Focus on driving volume and value, targeting larger apprentice cohorts with new employers and long-term partnerships.
• Proactively identify, engage, and convert new employer relationships across priority sectors.
• Lead the full sales cycle: prospecting, stakeholder engagement, solution pitching, and close of sale.
• Establish the company as a trusted strategic partner for apprenticeship delivery  through high level stakeholder engagement and effective prospecting and partnership approach..
• Build senior-level relationships within target organisations, including HR, L&D, Operations, and Engineering stakeholders.
• Feed employer insight into the design and development of programmes and services.
• Deliver an ambitious commercial strategy in line with the business plan to ensure apprenticeship growth targets and KPIs are met.
• Maintain a robust pipeline, CRM reporting, and accurate forecasting of new business opportunities.
• Leading product development ideas through working with the research team to conduct thorough market research and identifying opportunities where possible.
• Identify and pursue new business opportunities and apprenticeship standards to drive growth.
• Develop proposals, presentations and pitches to potential clients and build additional competence around the team to deliver customer facing activity.
• Work closely with the SLT to identify cross department opportunities and align commercial strategy with other business units and overall business strategy.
• Align with the Head of Employer Partnerships to deliver the commercial strategy and have a joined up approach to employer engagement to maximise efficiency and productivity.
• Foster a culture of high performance and continuous improvement by building capability within the wider team and acting as a mentor on commercial activity.
• Monitor and report on commercial performance against targets.
• Represent at industry events, conferences, and networking sessions to build brand awareness and establish new relationships.
• Key Performance Indicators
• Number of new apprentice starts generated through newly secured employer accounts.
• Number of new employers contracted for apprenticeship delivery (especially national/multi-site employers).
• Number of meetings held and opportunities generated with qualified leads in target sectors
• To develop the commercial strategy by end of November each year to position the business for the following financial year (Jan-Dec) allowing for sustainable business growth and operational surplus.
• Secure business to increase market share in each apprenticeship standard currently delivered aligned to the commercial strategy by the end of the FY.
• To focus on building a number of strong external relationships alongside the Managing Director to position the organisation for growth and develop the brand.

Essential Knowledge Skills and Qualifications 

• Proven experience in account management, business development, or employer engagement roles, preferably within the education, training, or apprenticeship sectors.
• High performer and commercially driven to achieve results with a proven track record of delivering business growth at scale.
• Demonstrable experience in consultative selling and solution-based business development with a first-class commercial acumen, negotiation skills, and ability to close deals.
• Skilled in identifying opportunities, developing relationships, managing and closing the sales cycle effectively.
• Strong relationship-building and communication skills, with the ability to influence and negotiate effectively.
• A results-driven mindset with a track record of meeting or exceeding targets.
• Knowledge of apprenticeship standards and the broader skills and training landscape.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities.
• Confidence and professionalism in representing the organisation externally.
• Ability to work collaboratively and build strong internal and external relationships.
• Excellent communication, presentation, and stakeholder management skills.
• Self-starter with a results-driven mindset and a competitive, winning attitude.

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to  keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.