Learning Experiences Platform Administrator
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| Job Type | Permanent |
| Area | London, EnglandHome Based, Choose Job Type |
| Sector | Administration/Support |
| Salary | £18,000 |
| Start Date | |
| Advertiser | Joe Simmonds |
| Consultant Email | joe@nationalskillsagency.co.uk |
| Telephone | 020 3953 1984 |
| Job Ref | JS/LEPA |
- Description
- This role is real opportunity for an individual interested in expanding their knowledge about Learning and Development and how learning through apprenticeships is shaping the career opportunities of the future. You’ll gain insight and exposure to apprenticeship delivery and workplace learning programmes within in the leading Insurance Apprenticeship training provider in the UK. We work specifically in the high regulated markets sector (Banking, Insurance and Financial Services) and work with a range of high-level global clients. Working as part of the Client Solutions Team and reporting to the Learning Experiences Specialist this role is responsible for administrative actions on our Learning Experience Platform, Thrive and learning plan components on our e-portfolio system, Aptem. The Client Solutions Team are responsible for the building of all the learning curriculums for our suite of apprenticeship standards.. Apprentices who enrol on to our programmes have access to both Thrive and Aptem platforms, these are third party systems which are constantly evolving. Thrive is very important for the apprentices as it contains a vast variety of learning content (elearning, articles, workbooks, videos) which supports their learning. Aptem is the Progress tracking tool which outlines for apprentices andcoaches the individualised learning plans and tracks learning progress against these.Information in both these systems is critically important for reporting learning progressduring an Ofsted inspection. The role will involve projects relating to expanding our use of Thrive and Aptem and is a real chance for ownership of the solutions. You will be working with the Learning Experiences Specialist to create learning plans, learning components, expansion of the content library, expansion of incorporating content for Functional Skills Maths, English and ICT. Along with working on solutions to make the tracking the progress ofapprentices’ learning effective and easy to use. As you develop, you’ll be able to use your creative side to work on creating basic content, media campaigns and informative digital content using tools such as Canva, and Rise 360. As part of the role you will work towards your Level 3 Business Administrator Apprenticeship and upon successful completion you will gain the City & Guilds Level 3 qualification. Many of our apprentices go on to take further apprenticeships and progress in the business to other roles.Homebased and flexible but must be able to travel to London, Greater LondonDuties and Responsibilities:
- To support the Learning Experiences Specialist in the evolution and development
- of Thrive and Aptem in line with product enhancement and upgrades.
- Work with other Professional Education teams and communicate changes
- which impact their working practices
- Work with Excel and Sharepoint to maintain information relating to the projects
- delegated and report progress upwards to Head of Curriculum and Director of Client Solutions
- Adapt a problem-solving approach to challenges and escalate quickly on those which are outside of the scope of work or where there may be a wider impact
- Supporting on Internal Quality Assurance and content audits
- Reporting on Thrive usage data and metrics
- Producing evaluation reports
- Working with the Learning Experiences Specialist to produce management
- information that captures key metrics and relevant information for board packs.
- Working with our third-party platform suppliers to maintain and schedule required
- projects which require implementation
- Resolving queries on our MS Team platforms from colleagues relating to learning
- content on Thrive and components on Aptem
- To take responsibility for personal development and completion of the level 3
- Business Administrator apprenticeship with support from the Learning
- Experiences Specialist, and be proactive and willing to invest in own development
- subject to the availability of appropriate resources and job/organisational
- requirements
- To carry out all duties and responsibilities in accordance with all Group HR
- Policies
- To work towards achievement and/or exceeding of targets set
- To undertake any other such comparable duties as may be reasonably required
- by the Line Manager or his/her delegated alternative
Skills & Experience Required:Essential:- English and Maths GCSE grades A – C (or equivalent)
- Good IT skills in all Microsoft 360 applications (particularly Excel & PowerPoint)
- Basic commands & formulas in Excel (SUM, AVERAGE, MIN, MAX, sort & filter,
- charts…)
- Good attention to detail and logical thinking skills
- Experience communicating effectively with external organisations and across internal teams
Desirable:- Experience of using Microsoft SharePoint application
- Experience using and updating internal databases or information systems
- Experience of stakeholder management
- Experience of basic project management
Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
