Head Of Commercial

Hybrid Role 

ROLE PURPOSE:

In this role you will be working for a fantastic Awarding Organisation. Our Client have an exciting opportunity for a Head of Commercial who will be responsible for developing, implementing and successfully delivering the commercial strategy to drive growth. This role involves leading on managing and expanding our existing client relationships, identifying, pursuing, and closing new business opportunities, direct line-management of the wider commercial team, and ensuring that we deliver on all commercial targets and commitments with a focus on quality. The Head of Commercial will be a key part of their clients Senior Leadership Team (SLT) and work closely with the Managing Director and SLT colleagues to align commercial activities with their operational and product capabilities.

KEY RESPONSIBILITIES:

Co-Develop and execute a comprehensive commercial strategy working closely with the Managing Director to increase revenue and ensure rapid market share growth.

Be the senior point of contact for their Training Provider and Employer customers, ensuring a proactive and engaging relationship that supports delivery of the strategy.

Lead on our commercial relationships with large existing clients and through excellent relationship management ensure retention and maximise revenue generation from each.

Lead on and implement and best in market account management model.

Lead on and implement a new business strategy to drive pipeline growth, and conversion of pipeline, to achieve ambitious new business revenue targets quarterly and annually.

Provide proactive leadership to the commercial team ensuring they are highly motivated to deliver the commercial strategy whilst coaching to continually improve and grow the skill-set of the team.

Accountable for the successful achievement of all commercial targets and KPIs quarterly and annually aligned with overall business strategy.

Develop and implement plans to expand services and offerings to existing clients.

Develop proposals, presentations and pitches to potential clients.

Work closely with SLT colleagues to ensure alignment between commercial activities and operational capabilities.

Lead and manage the wider commercial function and team to achieve full commercial objectives, targets and goals.

Foster a culture of high performance and continuous improvement across the commercial team by building capability and acting as a mentor on commercial activity.

Monitor and report regularly to Managing Director, SLT and Board as part of formal reporting model on commercial performance against targets.

Ensure that they fully achieve and deliver on all quarterly and annual commercial/revenue goals/targets across both AO and EPAO functions.

To develop the commercial strategy by end of November each year to position the business for the following financial year (Jan-Dec) allowing for sustainable business growth and operational surplus.

Secure new business to increase market share aligned to the commercial strategy by the end of the FY.

Maximise account management opportunities by meeting with key customers quarterly and increasing revenue from existing customers.

To focus on building a number of strong external C-suite relationships alongside the Managing Director to position the organisation for growth and develop the brand.

ROLE REQUIREMENTS:

Proven experience and successful track record in a senior commercial or customer facing role, preferably in the Awarding Organisation or EPAO/Education/Training sector.

Strong track record of consistently achieving B2B commercial targets, driving new business growth and customer engagement.

Educated to Degree Level and or Leadership/Commercial qualification desirable.

BEHAVIOURAL COMPETENCIES

CORE:

Ability to keep accurate records and first-class organisational skills.

Ability to work collaboratively and build strong internal and external relationships.

Excellent C-Suite relationship and account management skills.

Exceptional communication and presentation skills.

Salary Benefits:

• Pension – employee contribution 6%
• Life Assurance
• 28 days holiday plus 8 bank holidays
• Opportunity to buy-back 5 extra days annual leave
• Optional Private Health Care package
• Hybrid working (minimum of 2 days in Warrington office)
• Employee Assistance Programme
• Bonus Scheme
• Aspire Values Award Scheme
• Annual Values Awards
• Long Service Awards
• Annual Company Events
• Gym Discount
• Access to Training & Development Opportunities

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications, we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.