Head of Restart Programme

Job Title: Head of Restart Programme

Location: Aylesbury

Contract: Fixed term until June 2028

Salary: £45,000 + OTE

The Role

Our client is seeking an experienced Head of Restart Programme to lead the delivery of their Government-funded Restart contract, supporting unemployed Universal Credit claimants into sustainable employment across the Aylesbury Vale area.

Reporting to the Managing Director, the Head of Restart Programme will have overall responsibility for contract performance, ensuring all KPIs, quality standards and contractual requirements are achieved while leading a high-performing team. You will provide strategic leadership, manage operational performance and finances, build strong stakeholder relationships, and drive continuous improvement to deliver outstanding outcomes.

Job Details

Essential Experience

• Management qualification.
• Minimum five years' senior contract management experience.
• Proven leadership of high-performing, target-driven teams.
• Experience managing contractual KPIs and operational performance.
• Strong stakeholder management and relationship-building skills.
• Experience delivering Government-funded employability or welfare-to-work programmes.

Desirable

• Recruitment sector experience.

Key Responsibilities

• Lead and develop the Restart delivery team.
• Ensure contractual, financial and operational performance targets are achieved.
• Monitor KPIs, quality, compliance and participant outcomes.
• Manage budgets, performance reporting and contract data.
• Build effective partnerships with AKG, employers and external stakeholders.
• Drive continuous improvement, staff development and a high-performance culture.
• Oversee safeguarding, quality assurance and customer service standards.
• Act as the escalation point for complex operational issues.

Additional Information

The role requires flexibility, including occasional travel between locations. Responsibilities may evolve to meet business needs.

The successful candidate must maintain confidentiality, comply with UK data protection legislation, and adhere to all safeguarding, Prevent and equality policies.

Employment is subject to safer recruitment checks, including an Enhanced DBS with Children's Barred List, Right to Work verification, references and other pre-employment checks.

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to  keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.