Degree and Apprenticeship Community Manager
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Permanent |
| Area | Nationwide, Choose Job TypeHome Based, Choose Job Type |
| Sector | 106 |
| Salary | £32,000 - 38,500 |
| Start Date | |
| Advertiser | Ryan Clarke |
| Consultant Email | ryan@nationalskillsagency.co.uk |
| Telephone | 02039531984 |
| Job Ref | RC/DACM |
- Description
- Our client opens routes to employment by promoting degrees, apprenticeships and training programmes via accreditation valued by industry. The Community Manager will work closely with the degree, apprenticeship, and employer communities to ensure they remain engaged, informed, and see the value of being a part of our client’s community.
Applicants with an apprenticeship background, with customer account management, community management or relationship/partnership management and event management experience would be particularly valued.
Key responsibilities:
- Maintain existing client relationships and ensure high customer satisfaction and retention of business. This includes facilitating meetings of employers and educators such as the digital degree apprenticeship trailblazer group.
- Maintain and develop employer relationships to increase their contribution to work.
- On-boarding and development of relationships with new higher education institutions and employer partners, working closely with sales colleagues to ensure a smooth transition.
- Ensure the apprenticeship community is kept up to date with relevant government policy matters and provides effective input into policy development.
- Establish a revitalised community for degree course directors that delivers real value to all parties.
- Create and deliver a new strategy for implementing an alumnus community
- Apprenticeship Awards and annual apprenticeship conference. Work in close collaboration with the Senior Marketing Manager to promote events to the relevant communities.
- Deliver student induction sessions and support the Student Services Manager in organising employer/student engagement events and activities.
- Contribute relevant content for company newsletters to help keep their communities informed and engaged in the work.
Person Specification:
- Developing and managing collaborative relationships both externally and internally
- Excellent attention to detail
- Knowledge of the changing digital landscape and how that impacts community development
- Experience with tools and techniques for effective online engagement with communities
- Ability to flex with the needs of a growing business
- Partnership/Community management
- Excellent working knowledge of the apprenticeship world, ideally including degree apprenticeships and knowledge of the Apprenticeship Levy and how it operates
- Demonstrable experience of working collaboratively with employer groups and/or education
- Good working knowledge of digital tools and how they can be used to support collaborative and effective working practices with both internal and external stakeholders
- Clear demonstration of personal impact, this is a 'hands on' role that will require someone who welcomes the opportunity to put ideas into action and deliver outstanding results
- A proactive decision-maker who is able to effectively analyse data and create and deliver plans based on insights to support the organisational goals
- Experience in working in the tech sector, training or academic environments
- Events Management
- Previous work in the accreditation and training landscape in digital skills and an understanding of trade associations/membership bodies
- Experience of CRM systems, especially MS Dynamics
Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
