The Apprenticeship Skills Coach (sometimes called Trainer, Learning Mentor, or Development Coach) plays a critical role in guiding learners through their journey. They support, assess, and coach apprentices to ensure they stay on track to achieve their qualifications and reach their potential.

Here’s how to write a compelling job specification for this key role, based on insights from the National Skills Agency, the UK’s leading apprenticeship recruitment specialist.

What Makes a Good Skills Coach Job Spec?

The best job specs:

• Clearly state delivery method (remote, hybrid, face-to-face)

• Highlight the caseload size and sector specialism

• Define expectations around EPA preparation, coaching, and assessment

• Focus on both support and compliance

Job Title Examples

• Apprenticeship Skills Coach – Business & Management

• Development Coach | Work-Based Learning | Remote

• Learning & Development Coach – Digital Apprenticeships

Example Job Overview

We are looking for a dedicated Apprenticeship Skills Coach to support and guide learners through their apprenticeship programmes, ensuring timely progression and successful completion. You’ll be delivering tailored coaching sessions, tracking performance, and preparing learners for end-point assessment.

Key Responsibilities

• Deliver one-to-one coaching and progress reviews (remote or in person)

• Track learner progress and maintain accurate records using the e-portfolio

• Support learners with their off-the-job training and EPA preparation

• Identify learner needs and provide appropriate support or referrals

• Ensure timely completions in line with funding rules

• Communicate effectively with employers and internal teams

Skills & Experience Required

• Relevant industry experience in subject area (e.g., business, care, IT)

• Assessor qualification (e.g., TAQA, CAVA, A1)

• Experience supporting apprentices in a work-based environment

• Strong understanding of apprenticeship standards and EPA processes

• Good IT skills and experience using e-portfolio systems

We’re Here to Help

At the National Skills Agency, we have a network of qualified apprenticeship coaches across the UK. Whether you’re hiring for Health & Social Care, Business, Digital, or Construction, we can support you with talent and well-crafted job specs that convert.

Contact us today: info@nationalskillsagency.co.uk
Visit: www.nationalskillsagency.co.uk

Hiring a strong Apprenticeship Operations Manager is vital to ensuring smooth delivery, compliance, and learner success across apprenticeship programmes. Whether you’re scaling nationally or enhancing internal quality, this role is your operational anchor.

At the National Skills Agency, we work with training providers of all sizes to help shape operations teams — starting with well-written, high-performing job specs.

Why a Clear Operations Manager Job Spec Matters

This is a senior role often responsible for:

• Performance management

• Resource allocation

• Ofsted and ESFA readiness

• Staff coordination

• Cross-team efficiency

A clear and detailed job specification helps you attract organised, high-performing candidates who can lead by example.

Job Title Examples

• Apprenticeship Operations Manager – National Delivery

• Head of Apprenticeship Operations | Remote with Travel

• Delivery & Operations Lead – Apprenticeship Programmes

Example Job Overview

We are seeking a proactive Apprenticeship Operations Manager to lead the end-to-end delivery of our apprenticeship provision. You’ll be responsible for managing performance, ensuring compliance, and supporting high-quality learner outcomes across multiple sectors and delivery models.

Key Responsibilities

• Oversee day-to-day operations of apprenticeship delivery

• Line manage delivery staff, coaches, assessors, and support teams

• Monitor KPIs including learner progress, timely completions, and retention

• Ensure ESFA compliance and support Ofsted inspection readiness

• Drive continuous improvement across delivery models

• Collaborate with curriculum and quality leads

• Produce performance and progress reports for senior leadership

Required Skills & Experience

• Proven experience in apprenticeship operations or delivery management

• Strong knowledge of ESFA funding rules and Ofsted EIF

• Confident leader with experience managing delivery teams

• Ability to interpret data and make strategic decisions

• Excellent communication and stakeholder engagement skills

Need Support Writing or Recruiting?

The National Skills Agency specialises in connecting training providers with experienced operations professionals who understand apprenticeship funding, inspection frameworks, and learner management. Whether you’re expanding or refining, we’ll help you get the right leadership in place.

 Get in touch: info@nationalskillsagency.co.uk
www.nationalskillsagency.co.uk

Hiring a strong Apprenticeship Compliance Manager is critical to funding success, audit readiness, and regulatory protection. With ever-changing ESFA rules and Ofsted pressures, getting the right person starts with getting the job spec right.

Here’s how to write one that attracts detail-driven, confident compliance professionals — with examples and insights from the National Skills Agency, the UK’s leading apprenticeship recruitment specialist.

What to Include in a Compliance Manager Job Spec

This role demands precision, confidence, and leadership in navigating ESFA rules and data integrity.

Your job spec should:

• Define the level of responsibility (hands-on, strategic, team management)

• Include specific systems and frameworks (ILR, PDSAT, DSAT, ESFA, Ofsted)

• Show the impact of the role — not just the rules

✅ Job Title Examples

• Apprenticeship Compliance Manager – ESFA & Ofsted Focus

• Funding & Compliance Lead | Apprenticeships | Remote/Hybrid

• Head of Apprenticeship Compliance & Quality

Example Overview

We’re seeking a meticulous and experienced Apprenticeship Compliance Manager to lead our data, funding, and audit functions. This role ensures our ESFA submissions are accurate and timely while supporting the quality and integrity of our apprenticeship delivery.

Key Responsibilities

• Oversee ILR submissions, ensuring accuracy and timeliness

• Manage PDSAT/DSAT reports and action planning

• Ensure compliance with ESFA funding rules and audit expectations

• Support Ofsted readiness through documentation and data quality

• Liaise with MIS and delivery teams to resolve compliance issues

• Lead on internal audits and continuous improvement

Skills & Experience

• In-depth knowledge of ESFA funding rules and ILR processes

• Experience using PICS, Maytas, or other MIS platforms

• Track record of managing audits and funding claims

• Analytical mindset with a high attention to detail

• Strong understanding of Ofsted EIF and compliance impact

Need Help Hiring or Writing the Spec?

The National Skills Agency works with the UK’s top training providers to place exceptional compliance professionals who protect funding and drive performance. Let us help you define your requirements and find your next compliance champion.

info@nationalskillsagency.co.uk
www.nationalskillsagency.co.uk

A great Apprenticeship Business Developer or Employer Engagement Manager is the heartbeat of apprenticeship growth. They’re responsible for building meaningful relationships with employers, securing opportunities for learners, and ensuring apprenticeship pipelines stay strong.

Crafting a compelling job spec is key to attracting someone who can truly drive your commercial growth.

At the National Skills Agency, we help training providers across the UK write and fill employer engagement roles that fuel long-term success.

???? What Makes a Strong Apprenticeship BDM Job Spec?

A successful job spec should:

• Define targets and expectations clearly

• Highlight your sectors and offer

• Showcase growth opportunities and culture

• Use the right search-optimised keywords

✅ Job Title Examples

• Apprenticeship Business Development Manager (Remote/Field-Based)

• Employer Engagement Manager – Apprenticeships

• Partnerships Manager | Apprenticeship Sales | North West

✅ Example Job Overview

We’re looking for a motivated and strategic Apprenticeship Business Development Manager to grow our employer partnerships, match learners to vacancies, and promote our apprenticeship offering across [sectors/regions]. You’ll be a confident communicator, able to manage relationships and drive new business in a compliance-led environment.

✅ Key Responsibilities

• Generate new employer leads and secure apprenticeship starts

• Manage relationships with existing clients and employer partners

• Promote apprenticeship standards and benefits to businesses

• Collaborate with delivery and recruitment teams to fill vacancies

• Attend events, expos, and employer meetings

• Report on pipeline activity and monthly targets

✅ Skills & Experience

• Proven experience in apprenticeship or FE business development

• Knowledge of ESFA funding and employer responsibilities

• Strong B2B sales and relationship-building skills

• Confident presenting to senior stakeholders

• CRM and pipeline management experience

???? Need Talent or Support Writing Your Job Spec?

The National Skills Agency can connect you to experienced apprenticeship business developers and craft job specs that convert. We’ve helped training providers from startups to national brands build sales and employer engagement teams.

???? Contact us: info@nationalskillsagency.co.uk
???? www.nationalskillsagency.co.uk

Hiring an excellent Apprenticeship Assessor is crucial to learner success, compliance, and progression. But how do you write a job spec that attracts the right people?

We’ve helped hundreds of training providers find talented assessors across a range of sectors. Here's a practical guide — plus a job spec template — from the experts at National Skills Agency.

What Makes a Great Assessor Job Spec?

It should clearly outline:

• What sectors the assessor will cover (e.g., Business, Health, Digital)

• Delivery method (remote, blended, face-to-face)

• Responsibilities and learner volumes

• Support structures and quality assurance processes

✅ Job Title Examples

• Apprenticeship Assessor – Business & Customer Service

• Remote Work-Based Assessor – Health & Social Care

• Trainer Assessor – Digital Programmes (Bootcamps & Apprenticeships)

✅ Job Overview

Example:

We are seeking a passionate and experienced Apprenticeship Assessor to deliver qualifications in [subject area] from onboarding through to end-point assessment. You’ll support learners through their journey while ensuring compliance with awarding body standards and ESFA guidelines.

✅ Core Responsibilities

• Deliver engaging 1-1 and group sessions (remote/in-person)

• Support learners to complete their apprenticeship standards successfully

• Track learner progress and maintain timely, accurate records

• Provide feedback and prepare learners for EPA

• Work with internal IQA and curriculum teams to maintain quality standards

✅ Key Skills & Qualifications

• Recognised Assessor qualification (TAQA, CAVA, A1, D32/D33)

• Vocational experience in [subject area]

• Knowledge of apprenticeship standards and EPA process

• Good IT and communication skills

• Full UK driving licence (if travel required)

✅ Why Work With You?

Share what makes your provider different — e.g., small caseloads, CPD opportunities, supportive teams.

Need Help With Hiring or Job Specs?

The National Skills Agency is the UK’s leading specialist recruitment agency for the apprenticeship and skills sector. We offer:

• Expert-written job specifications

• A deep talent pool of qualified assessors

• Full recruitment support from brief to hire

Contact us: info@nationalskillsagency.co.uk
Visit: www.nationalskillsagency.co.uk

Whether you're a training provider, college, or employer delivering apprenticeships, attracting the right Apprenticeship Manager starts with crafting a standout job spec. A well-written job description not only attracts high-quality candidates but also filters out those who may not be the right fit.

At the National Skills Agency (NSA), we support organisations across the UK in hiring exceptional talent for apprenticeship and training roles — and it all starts with a great job spec.

Why a Strong Job Spec Matters

A good Apprenticeship Manager job spec:

• Sets clear expectations and responsibilities

• Aligns candidate experience with organisational goals

• Showcases your company culture and values

• Helps boost visibility on job boards and search engines

Key Components of an Apprenticeship Manager Job Spec

✅ Job Title (Clear & Specific)

Use: Apprenticeship Manager, Head of Apprenticeships, or Programme Manager – Apprenticeships

✅ Overview / Mission

Give a quick, compelling summary of the role and how it impacts your organisation.

Example:

We’re seeking a dynamic Apprenticeship Manager to lead our apprenticeship strategy, ensuring high-quality delivery, regulatory compliance, and outstanding learner outcomes. You’ll be the driving force behind our success in apprenticeship provision, shaping the future of skills development.

✅ Key Responsibilities

List no more than 8–10 core responsibilities. Use action words like “lead”, “manage”, “oversee”, “develop”, and “ensure”.

Examples:

• Lead the operational delivery of apprenticeship programmes across multiple standards.

• Ensure compliance with ESFA funding rules, Ofsted EIF and awarding body requirements.

• Manage and mentor a team of assessors, trainers, and coordinators.

• Build employer partnerships and support business development activity.

• Monitor learner progress, retention, and achievement data.

✅ Essential Skills & Experience

Be realistic but specific. Focus on what's critical.

Examples:

• Proven experience in apprenticeship programme management

• Strong working knowledge of ESFA funding rules

• Understanding of Ofsted frameworks and inspection readiness

• Exceptional communication and stakeholder management skills

✅ Qualifications

Include required or desirable qualifications such as:

• Assessor/IQA qualifications (e.g., CAVA, TAQA)

• Management or education-related certifications (e.g., Level 5 in Education & Training)

✅ Location & Flexibility

Clarify office vs. hybrid vs. remote. Mention travel expectations if applicable.

✍️ Sample Apprenticeship Manager Job Title Formats

• Apprenticeship Delivery Manager – Remote/Hybrid

• Head of Apprenticeships | Training Provider | Midlands-Based

• Apprenticeship & Compliance Manager – Ofsted & ESFA Experienced

Need Support Writing or Hiring?

The National Skills Agency specialises in apprenticeship recruitment — from assessors and trainers to strategic leadership. Whether you need help creating a compelling job spec or want to access top-tier candidates, we’re here to help.

Contact us: info@nationalskillsagency.co.uk
www.nationalskillsagency.co.uk

The apprenticeship and training sector in the UK is thriving — and so are the career opportunities within it. As demand grows for high-quality work-based learning, professionals with a passion for skills development, education, and learner success are finding their place in this dynamic and rewarding industry.

Whether you're an experienced educator, a passionate mentor, or a commercially driven professional, there’s never been a better time to explore what the apprenticeship and training sector has to offer.

A Sector on the Rise

Government initiatives, such as Apprenticeship Levy reforms, Bootcamps, and Adult Education Budget (AEB) funding, have created a significant drive for qualified professionals. Training providers, colleges, and awarding bodies are actively seeking talent to support delivery, compliance, business development, and leadership.

The National Skills Agency (NSA) — the UK’s leading recruitment agency for apprenticeship and training professionals — has seen strong demand from organisations seeking key talent.

Career Paths in Apprenticeships and Training

One of the most exciting aspects of working in this sector is the diverse range of roles available. Here are just a few examples of job titles that are currently in demand:

Teaching & Delivery Roles:

• Apprenticeship Trainer/Coach
• Skills Tutor
• Functional Skills Tutor
• Lecturer (various disciplines)
• End-Point Assessor (EPA)

Quality & Compliance:

• Quality Manager
• Internal Verifier (IQA)
• Safeguarding Lead
• Curriculum Developer

Commercial & Business Development:

• Business Development Manager
• Partnerships Manager
• Apprenticeship Sales Executive
• Bid Writer

Leadership & Operations:

• Head of Apprenticeships
• Operations Manager
• Funding & Compliance Manager
• Managing Director

From entry-level assessors to executive leadership, there are openings for every stage of your career — and many roles offer flexibility, including remote or hybrid working.

Why Choose a Career in the Training Sector?

Working in the training and apprenticeship sector is more than just a job — it’s a chance to inspire change, empower learners, and contribute to the UK’s economic and social growth. Whether you're delivering life-changing qualifications or driving business growth, your role has purpose and impact.

Benefits include:

• Meaningful, mission-driven work
• Strong job security due to government investment
• Opportunities for career progression
• Flexible working options
• A fast-paced, evolving landscape

How the National Skills Agency Can Help

At the National Skills Agency, we specialise in matching talented individuals with high-quality training providers across the UK. With a bespoke database of over 20,000 candidates and deep relationships across the sector, we’re uniquely positioned to help professionals find the right fit — whether you're looking for a new challenge, a leadership role, or stepping into the sector for the first time.

We don’t just fill vacancies — we shape careers and grow organisations.

Ready to Start Your Journey?

If you're considering a move into the apprenticeship and training sector, or you're looking for your next opportunity within it, reach out to our specialist team at the National Skills Agency.

???? Contact us at: info@nationalskillsagency.co.uk
???? Visit: www.nationalskillsagency.co.uk

As a business owner in the training and apprenticeships sector, ask yourself:

❓ Are you ready to take your business to the next level — but need capital to unlock your growth plans?

❓ Have you considered the benefits of a partial or full sale — whether for exit, succession planning, or to bring in strategic partners?

❓ Is now the right time to de-risk, monetise your hard work, or simply explore your options?

At the National Skills Agency, we work closely with well-funded acquirers actively seeking to invest in or acquire high-quality training providers. We also have strong roots into specialist finance options to help you accelerate growth without giving up control.

Whether you're exploring your options or just want to understand the landscape, let's have a confidential, informal conversation.

???? Call Spencer on 020 3953 184

???? Or email Spencer@nationalskillsagency.co.uk

#TrainingProviders #Apprenticeships #AEB #Bootcamps #MergersAndAcquisitions #EducationSector

Independent Training Providers (ITPs) play a vital role in delivering high-quality vocational education and skills training across the UK. To ensure successful learner outcomes and business growth, a diverse range of professionals work behind the scenes. Here’s a breakdown of the key roles within an ITP:

Leadership & Management:

At the top, you'll typically find a Managing Director or CEO, supported by Operations Directors, Quality Directors, and Curriculum Leads. These individuals set strategy, ensure compliance, and drive performance across the business.

Quality & Compliance:

Quality Managers, Internal Quality Assurers (IQAs), and Compliance Officers ensure delivery meets regulatory standards (Ofsted, ESFA, awarding bodies). Their work ensures funding rules are followed and learners receive a high-quality experience.

Curriculum & Delivery:

The heart of an ITP lies with its Trainers, Tutors, Assessors, and Skills Coaches, who deliver apprenticeship standards and qualifications. Many ITPs also employ Functional Skills Tutors and Curriculum Developers to support learner progression.

Learner Support:

Learner Engagement Officers, Safeguarding Leads, and Welfare Officers provide critical wraparound support to ensure learner wellbeing and retention.

Sales & Business Development:

Business Development Managers (BDMs), Employer Engagement Officers, and Partnership Managers work to bring in new employer clients, apprentices, and funding opportunities.

Administration & Support Services:

MIS Officers, Enrolment Coordinators, and Administrators ensure smooth operational processes, data accuracy, and funding compliance.

Marketing & Outreach:

Marketing Executives and Digital Content Creators promote the ITP’s brand, courses, and learner success stories.

Finance & HR:

Behind the scenes, Finance Officers, Payroll Staff, and HR Managers keep the business running efficiently and compliantly.

Together, these roles form the backbone of a successful training provider, ensuring learners, employers, and stakeholders receive exceptional service.

To find out more reach out to the National Skills Agency – 020 3953 1984

When people think of the apprenticeship and training sector, they often picture assessors or trainers delivering qualifications. But a thriving training provider is a complex ecosystem with a wide variety of roles – and plenty of room for growth.

Whether you're just entering the industry or looking to develop your career, understanding the internal career paths can help you plan your next move.

Where It Starts:

Many people begin in administrative or learner support roles. These positions give you a solid grounding in compliance, documentation, and the day-to-day running of programmes. From here, a natural step might be into learner engagement, onboarding, or even programme coordination – roles that involve more direct learner interaction and operational understanding.

If you have a background in sales or customer service, starting in a Business Development role is another strong entry point. Here, you’ll work on employer engagement, apprenticeships sales, and generating leads. Over time, this can lead to roles like BDM Team Leader, Head of Sales, or Strategic Partnerships Manager.

The Delivery Route:

If you’re experienced in a particular sector – such as Health & Social Care, Digital, or Construction – you might start as a Trainer, Coach, or Assessor. With time and great results, you could move into Lead IQA, Curriculum Manager, or Head of Delivery roles.

Some trainers also transition into Quality Assurance or Ofsted readiness roles, particularly if they develop a keen eye for compliance and continuous improvement.

Climbing the Ladder:

Operational roles like Programme Manager, Operations Manager, or Head of Apprenticeships are common next steps for those with leadership skills. These roles demand a broader view of the business and often involve line management, performance tracking, and strategic planning.

From there, many progress into senior leadership – think Operations Director, Quality Director, or Managing Director.

The Best Bit? You Don’t Always Need to Move Company

One of the unique aspects of working within a training provider is the internal mobility. With the right attitude, CPD, and a track record of results, many providers are open to upskilling and promoting from within. It’s a sector that rewards passion, flexibility, and a willingness to learn.

So whether you're just starting out or eyeing up a leadership role, there's plenty of room to grow – often without needing to change employer.

If you want advice about your journey reach out to spencer@nationalskillsagency.co.uk. 020 3953 1984

#trainingprovider