Key Account Manager

2022-01-06 11:30:452024-09-30 National Skills Agency
Job Type Permanent
Area Kent, EnglandLondon, England Kent England
Sector Account Management
Salary £26,500 - £31,500
Start Date
Advertiser Elzane Palagi
Consultant Email
Telephone 020 3953 1984
Job Ref EP/KAM

There are 2 positions avaliable

Flexible working.

The persons appointed will be required to work flexibly within a team environment and will be allocated a range of duties and responsibilities. The duties allocated may be varied or changed by the line manager dependent on the needs of the service. To identify and secure business from future and existing employers and effectively manage the relationships to maximise future business.

Main duties:

  • To provide an effective key account management service, ensuring that regular communication for on-going repeat business is achieved offering a single point of contact.
  • To engage with curriculum teams to ensure work placement requirements are encouraged, as and when opportunities are presented
  • To act as the lead consultant for large employers, providing timely information as required and delivering briefings and presentations on all the benefits of working with our client.
  • To act as the ‘managing agent’ for collective groups of small (non-levy) paying employers to ensure their end to end training and recruitment needs are met, and maintaining a ‘Hide the Wiring’ approach to employer engagement
  • To meet with employers to complete an organisational and training needs analysis and then match our employer products/services to the identified needs of the employer. You will be expected to attend a certain number of employer meetings per month with a target conversion rate as outlined within the team and individual KPIs.
  • Agree recruitment, activity and income targets with Line Manager to fulfil contracts and expand training opportunities.


  • Level 2 English and maths
  • A full driving licence and use of a car
  • Understanding of government funded work based training and commercial products in the FE sector
  • Designing and managing targeted sales campaigns
  • Experience of conducting health and safety assessments in the work place
  • Understanding the sales process from initial contact to key account management
  • Ability to plan and manage own work load, achieve agreed targets and objectives and evaluate outcomes
  • Ability to plan and deliver sales campaigns
  • Ability to communicate with existing, lapsed and new clients
  • Ability to build effective working relationships and partnerships with internal and external stakeholders
  • Ability to utilise and understand the importance of CRM

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to  keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.

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