Financial Services Talent Coach Level 2-5

This is a fully homebased role 

About the role:
Apprenticeship Delivery
● To take full responsibility for a caseload of learners on Apprenticeship
programmes across the Financial Service provision to ensure they complete
timely to ensure our customer expectations are met.
● Ensure learners have a robust learning plan from the start of their
apprenticeship, regularly reviewing giving advice and guidance plus any
additional support identified tailoring to their individual needs to enable them
meet their aspirational objectives.
● Support learners through functional skills qualifications where appropriate.
● Build an effective rapport with learners and employers.
● To be confident that all learner files are compliant with relevant bodies such as
Education Skills Funding Agency (ESFA) and Ofsted requirements.
● To work with other departments to deliver an outstanding experience to
students whilst on their apprenticeship.
● To deal with learners/employers queries promptly and efficiently.
● Make a reasonable contribution to team activities such as improvement projects.

Learner Outcomes
● Guide and motivate students to help them achieve excellent learning and
apprenticeship outcomes.
● Ensure learners are aware of the Academic Support Service as required.
● Plan and monitor learners progress informing employers/Team Manager of any
concerns or at risk learners and swiftly implement agreed plans where applicable
to ensure learners achieve in a timely manner.
● Prepare reports on students performance when required.
● By providing outstanding support, advice and guidance to students
throughout their apprenticeship programme you will inspire them to succeed
and achieve excellent learning and assessment outcomes. You’ll continuously
build your knowledge, skills and capabilities as well as contributing to building
those of your colleagues

Knowledge, preparation, quality & development
● Maintain up to date knowledge of the standards you are delivering (this will
include any new standards you will deliver)
● Attend any face to face,remote or online training and development courses
● Assist in the training and development of new Talent Coaches by sharing your
expertise.
● Contribute to the preparation for, and participate in, Ofsted/ESFA audit and any
other inspections/audits as required.
● Undergo observations by Quality team as well as third party observers
(eg Ofsted, EQA’s) from time to time.

Business Development
● Promote products to learners and employers

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to  keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.