Internal Quality Assurer

Internal Quality Assurer

Position: Internal Quality Assurer

Base: Basildon and home-based, with regular travel to other centres

Hours: 37.5 per week, Monday to Friday

Contract: Permanent

Reports to: Curriculum and Quality Manager

Salary: £28,000–£31,000

Our client is an established organisation founded in 2004, dedicated to creating opportunities for young people and adults to learn, progress and achieve. As a disability-confident and ethically driven employer, our client values teamwork, inclusivity and high-quality support for every learner.

They are seeking a passionate and experienced Internal Quality Assurer (IQA) to support the quality of their Study Programmes, which include Health & Social Care/Childcare, Employability/Progression, and Functional Skills. The postholder will work closely with Tutors and Centre Managers to ensure high standards of delivery and compliance. Travel across centres in the East Counties and Kent is essential.

Required Qualifications

• PTLLS, Certificate of Education or PGCE
• Assessor qualification (Level 3+)
• Level 4 IQA qualification
• Level 2 Functional Skills in English and Maths (or equivalent)

Main Responsibilities

Quality Assurance & Continuous Improvement
The IQA will support the implementation of the QA strategy, including sample planning, standardisation, observations, coaching, CPD and centre support. Duties include conducting quality checks, supporting staff development, reviewing documentation, ensuring adherence to quality cycles, contributing to self-assessment, and participating in audits, inspections and deep dives. The role also involves monitoring provision for SEND learners and liaising with stakeholders to address learner progress concerns.

Sampling & Feedback
The postholder will maintain sampling plans, conduct summative and formative sampling, and complete customer service calls with learners and employers to gather feedback on the quality of education delivered.

Staff Support
They will provide recorded support based on staff training needs and assist teams in improving practice over time.

Observations
The role includes observing teaching, learning and assessment, updating tracking systems, reviewing development plans and promoting peer-to-peer observations.

Standardisation
Responsibilities include scheduling and leading standardisation meetings, preparing agendas, taking minutes and reviewing survey feedback to improve future sessions.

Surveys & Stakeholder Engagement
The IQA will review learner, parent/carer, local authority and partner surveys, share successes and recommend improvements.

Awarding Bodies & Ofsted
The postholder must remain up to date with qualification specifications, participate in Ofsted inspections, attend EQA visits, and complete follow-up actions to maintain Direct Claim Status.

Additional Expectations

The role requires flexibility, willingness to travel, confidentiality under GDPR, and adherence to Safeguarding, Prevent and Equality policies. Our client conducts Safer Recruitment checks, including social media screening, digital right-to-work checks and an enhanced DBS (including barred list).

Rewards & Benefits

Our client offers a competitive benefits package, including:

• 20 days annual leave plus bank holidays, increasing by one day per year up to 25 days
• 3 additional paid days during Christmas/New Year closure (after one year)
• Paid day off on your birthday
• Sickness pay (post-probation)
• Pension scheme (after 3 months)
• Bupa Level 1 Cash Plan (post-probation)
• Employee Assistance Programme
• Discounted Bupa membership
• Long-service rewards (5 and 10 years)
• Quarterly and annual awards
• Equipment provided for duties
• Reimbursement of travel outside the usual workplace

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to  keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.